Ginny Kenyon, RN, MN
Founder and CEO, Kenyon HomeCare Consulting
Ginny’s knowledge and passion for helping clients achieve success defines the mission of her company. Ginny holds a Masters in Nursing Administration with minors in Business and Health Services. She worked as an administrator in Public Health, Home Health, Hospice, and Private Duty home care for the last 27 years. She has a strong background in operations and program development through her experience with the visiting nurse services, national home health companies, and working with investors in startup companies. Ginny is also a nationally published home health author and speaker.
President and CEO, Training Unlimited
Barbara Akst is an enthusiastic and active participant in her role as a senior services consultant. Barbara’s consulting and training style, combined with her follow-up strategies, ensures success for the companies and organizations working in the senior industry.
Barbara has an extensive background in education and consulting, with a special focus on the senior services industry. She has developed and presented numerous workshops nationwide. Some of the training topics presented include: customer relations, sales, telephone skills, interviewing techniques, time management, communication, delegation, and decision making. Her expertise in identifying and solving management and census issues, coupled with her training, coaching and mentoring skills, and formalized follow-up, are a perfect formula for continued success of sales staff in the senior industry. She holds a Master’s Degree in Educational Administration.
Having been a “hands on” sales professional in the senior living industry, Barbara has an insiders understanding of what makes selling to seniors unique. When this experience and her sincere respect for seniors are coupled with her motivating presentation style, it ensures each training; coaching or mentoring experience with Barbara is exciting as well as designed to achieve results.
Julie Carman, RN, BSN, MBA
Julie has over 20 years of healthcare experience as a civilian and US Navy Registered Nurse. Most recently dedicated to provide timely, in-depth home health clinical chart reviews to effectively bring all disciplines’ (RN, LVN, PT, MSW, CHHA) charting into compliance with regulations, in addition to providing in-home case management. Other healthcare experiences include outpatient surgery, step-down ICU, medical/surgical, oncology and traveling nurse assignments. She has 15 years of medical device product development and management expertise utilizing FDA guidance, standards and risk analysis to help ensure that product designs are safe and effective, while adequately mitigating risks. She is innovative and focused when developing new or enhancing products in healthcare and providing subject matter expertise with smart IV pumps and infusion administration sets, both dedicated and non-dedicated. She has a California R.N. license, B.S. in Nursing, and M.B.A. with an emphasis in International Management.
Donna has over 30 years of health care experience in post-acute care with a focus on home health, hospice and private duty home care. Currently she draws from her experience in top leadership positions to provide guidance to clients interested in home based services. She has successfully held positions in senior leadership as Chief Clinical Officer and Vice President of Operations for a large multi-branch for profit agency providing Medicare certified home health, private duty home care and hospice. In addition Donna brings experience from non-profit home health agencies with a focus on compliance and survey readiness. She has experience in all aspects of agency operations, quality management and promotion and outreach. She brings experience from her work with providers as a state surveyor and is well versed in regulatory requirements.
Donna L. Grimm
RN BA MS CHC
Graduate of Hamot Hospital School of Nursing, Graduate of Heidelberg College with BA in psychology, Graduate of LaSalle University with MS in Health Care Administration.
Experience includes, 2 years as school nurse-Heidelberg College, 2 years as a nursing instructor- Bowling Green Ohio, 2 years vocational instructor Health Occupations in Milan Ohio.
35 years- CEO- Community Health Professionals in Northwest Ohio- one of the co-founders of this agency. Upon retirement, this agency had 580 employees, was CHAP accredited; built 3 adult day care centers and 2 inpatient hospice centers and had 9 branches and subunits.
2 years -site surveyor for CHAP while doing independent consulting.
Served on the Ohio Council for Home Care-23 years, National Association of Homecare and Hospice for 8 years, and the Board of Review for CHAP for 9 years.
Karen M Meade, RN, BSN, PHN, Cos-C
Karen has more than 35 years of hospice and home care experience, including 15 years of executive management. Karen has enjoyed a progressive career beginning as a field nurse and culminating as an experienced executive providing hospice and home health operational and clinical leadership. This experience has resulted in an effective combination of skills and experience that allow her to work successfully with a broad spectrum of organizational cultures.
Karen has worked successfully with start-up, mergers, reorganization, turnaround and expansion of both for-profit and not-for profit hospice and home health companies. Her experience includes operations and clinical management including developing successful teams promoting effective and efficient leadership, program development, development of policies and procedures and clinical competencies, comprehensive quality improvement and the operational systems necessary to provide structure for the support and expectations of hospice and home health staff. Karen is a mature and dynamic leader with a proven track record of successfully developing management and facilitating teams oriented to service excellence and efficiency. As an example, Karen led the operational portion of the merger of 2 Home Health and 2 Hospice Departments owned by 2 merged Medical Centers. The two systems departments were previous competitors, had 4 different point of care systems. Eight months after initiation, the organization was combined and working efficiently in a new location with one Home Health and one Hospice Point of care system, with a new Director, a combined coverage area and CONs and increase profitability.
Patricia O’Maley-Lanphere, BA, NCC, ME
Off-site Consultant for OASIS Integrity and Clinical Chart Review
Patricia served as the Director of Quality Management and Regulatory Compliance for Providence Home Health and Hospice for over 8 years. Her duties included oversight for corporate compliance plan; regulatory compliance, Accreditation readiness, contract management and patient/workforce safety programs. She trained change Facilitators in the initial adoption of the LEAN process mapping and continues to apply those concepts to her practice. She currently is a member of the National Hospice Quality Board as well as participates regularly in the Washington State Home Care Association Quality Committee. She has been a private consultant providing OASIS integrity and clinical chart reviews and financial recovery from the MACs and ZPICs audits for the last two years.
Cheryl Olsen, MBA, RN
Cheryl has 35 years of experience in all phases of Home Health, Hospice, and Private Duty Healthcare. She was responsible for clinical and overall administration of Medicare Certified, State of Oregon licensed and Accredited businesses with the largest provider in Oregon. She is diversified in providing assistance with organizational assessments, business strategies, and development of operations plans. Cheryl has a B.S. in Nursing and has Oregon R.N. license. She has an M.B.A with focus on Health Care Administration.
Joanne Ozaki-Moore, M.Ed, BSN, RN
Her parents were evacuated to an internment camp in California during WWII. Post war Joanne was born in California and moved to the Skagit County with her mother and father when she was 11 months old. She has kept Skagit County as a home base as she launched her professional career.
In 1969, Joanne received her BSN and RN from the University of Washington, and completed her M.Ed (Masters in Adult Education Administration) in 1983 from Western Washington University. Joanne’s successful professional experiences include leadership and management positions along the continuum of care from specialty clinics-wound care, urology, HMOs, critical care in hospital settings; opportunities to create programs such as Quality Manage- ment, Education for in-service training and continuing education, and, skills labs for the nurse and caregivers.
Most recently, Joanne was instrumental in the creation of a 501C3 nonprofit community based network of Palliative Care Resources. She is a Nurse Examiner for the national testing for the nurse assistant in Washington State.
Joanne believes that to problem solve one uses the teaching and learning processes; that what you learn means you can demonstrate advocacy for yourself, your family and the community in all aspects of living. This sets your stage for the quality of life you desire.
Joanne is married, has a son and daughter-in-law both of whom are RNs, a grandson who is an EMT going through Paramedic training and the youngest grandson who is in high school, active in sports and just achieved his Certified Nursing Assistant.
Stephanie Phillips, MBA, RN
Program lead for Coding Plus for Kenyon HomeCare Consulting
Co-owner of a Company providing home health, private, and hospice consulting services developing confidence and team autonomy. Start-up, pre and post survey/accreditation preparation, education and training, administrative mentoring, program development and management, disease management, integration of home care services with managed care and insurance providers, physician relations, financial analysis and budget development, process analysis and development, interim management, quality management with tools, infection management and emergency preparedness, concierge patient/client travel escort service. Legal nurse consulting services. Access to multi-level network of qualified home care professionals.
Debbie Scholl, RM.
Associate for Kenyon HomeCare Consulting
Subject Matter Expert (SME) includes writing healthcare online learning courses, managing Aide University, marketing, writing/posting blogs, updating company website, interacting with clients, editing current company products, interacting with and supporting other company associates.
Founder and Owner of Mark Schultz Consulting
Mark draws on over 18 years of health care leadership experience to provide consulting and coaching that is practical, results-oriented and relevant — not theoretical. A Certified Nursing Home Administrator in Oregon and Nevada and Certified Assisted Living Administrator in Oregon, Mark has led the start up and growth of a highly successful Medicare Certified Home Health Agency. He has worked extensively as an Administrator of Medicare Certified Home Health and Homecare Private Duty agencies, and has successfully managed heavily Medicaid programs. Mark’s core strengths are in strategic planning, budget development and direct staff management. He has coached homecare executives to increase revenues and improve staff performance; partnered with IT teams and field staff to implement new point of care software systems; and, supported a wide range of organizations in designing and implementing comprehensive agency policies and procedures and navigate compliance activities.
Home Health Coder
21 years in nursing involving ICU, CCU, MICU, Cardiac Cath Lab, Military Nurse-Captain, and Home Health Case Manager.
6 years Home Health coder and reviewer, staff educator and development, and coding supervisor.
Licensure and Certifications: BSN, RN, CCS, COS-C, BCHH-C, HCS-D-ICD-10
Mary Tawil BSN, RN, HCS-D, COS-C
Independent Coding Consultant
Mary has been a nurse for 25 years, having practiced in the specialty areas of cardiac ICU, home health case management, and currently remote HCC and home health coding. She graduated from Texas Christian University in Fort Worth, Texas with a Bachelors Degree in Nursing. She is certified in Home Health Coding (HCS-D) and is OASIS certified (COS-C). Mary currently performs home health coding and OASIS review for Kenyon.
Home Health Coder
Toni Wilkins is a registered nurse with over 31 years of nursing experience, including 27 years of focused home health experience. She has functioned as a field nurse, case manager, Director of Nurses, Quality Control Manager, Quality Assurance Director, and Administrator / Alternate Administrator. She owned and operated a Medicare/Medicaid L&C home health agency for several years and is current owner and chief executive officer of Wilkins and Associates, a healthcare consulting firm founded in 2003. Prior to its inception, Ms. Wilkins worked as an independent contract nurse consultant in various regions of Texas for more than 11 years. She facilitated the inception, certification and accreditation of several agencies in various states. She is a certified Home Care Coding-Diagnosis Specialist, Case Manager, Oasis Specialist and Texas Home Health Administrator. She is an OASIS review/utilization review specialist and certified coder, and directs agency compliance and staff education programs, for home health agencies nationwide.
Home Health Coder
Ms. Zabell has more than 25 years in the healthcare industry with progressive leadership experience.
20 years management experience including hospital, HME/pharmacy, staffing and hospice home health care. She is currently a per diem site visitor for CHAP and works as an independent consultant. Patti entered the home care industry in 1987 as a per diem field nurse progressing to executive leadership roles for both national and regional providers. Her most recent 15 years have been in senior level positions, which have included multi-site responsibilities in the home health/hospice sector.
In her tenure, she has led both hospital based and proprietary for-profit organizations with acumen for financial and operational success. Patti’s main focus is on organizational structure, financial analysis, key performance indicators, project management, regulatory compliance, process improvement and positive outcomes. She has a wide breadth of experience within the disciplines of nursing, operations, compliance and business development. Her most recent experience has included working in a labor management (union) environment. Patti has managed operations during two labor disputes and work stoppages.
Patti has a Masters in Business Administration, a Bachelor of Science in Healthcare Administration, is certified as a Home Care Executive from the National Association of Homecare and Hospice, and is a Registered Nurse in Florida, California and Ohio.
She has been an active member of many professional organizations including National Association of Homecare and Hospice, California Association for Health Services at Home, Ohio Council for Homecare, Indiana Association for Home and Hospice Care, Association for Homecare and Hospice of North Carolina, California Association for Health Services at Home, Association of California Nurse Leaders, Ohio League for Nursing, University Hospital of Cleveland Senior Network and NE Ohio Case Management Network. Patti was appointed in 2003 as a biographical candidate into “Who’s Who Among Executive and Professional Women in Nursing and Healthcare”. Patti has published several articles in The Remington Report in both 2009 and 2010. Her latest publication was The Remington Report, July/August, 2010 Recovery Audit Contractors (RACs): Seven Major Changes to the Permanent Program and in the September/October issue: The RAC Attack: How to Prepare and Manage the Audits.
To support and strengthen our consultancies and ensure positive outcomes, Kenyon HomeCare Consulting works directly with a consortium of world-class experts in a variety of fields. Depending on organizational needs, expert support is available in:
- Interim Management
- CHAP & ACHC accreditation
- Cost reporting & financial systems
- OASIS and ICD-9 coding
- Emergency preparedness
- Quality Assurance systems
- Staff and Management education, training & coaching