Whether it’s planned or it happens suddenly, losing a leader in your home health care agency can disrupt business and leave you feeling rudderless. With the industry more competitive than ever, lack of leadership for even a short period of time makes a huge impact. Interim home health care management prevents these disruptions from harming your business and puts you back on the path to growth.
Working with interim managers lets you take advantage of the skills of an experienced home care professional and helps you better meet the needs of your clients. They can operate as your CEO, CFO, COO, or fill any other management position to refocus your agency and implement change. But for an interim home health care manager to be successful, you and your employees need to take a few steps to make the most out of the experience.
Continue reading “How to Effectively Use an Interim Home Health Care Manager” »
Nothing is more unsettling to a home care organization than the loss, or impending loss, of an essential leader. Home care agencies that fail to plan for this event experience major disruptions in their business; initiatives lose momentum or are completely lost, uncertainty increases staff resignations, and business drops off causing a decline to the bottom line. To avoid this problem, a home health, or hospice organization must have both an emergency succession plan, as well as an established succession plan.
Continue reading “Succession Planning and Interim Home Care Management” »
You have just experienced the loss of the top leader of your home care agency. There in no one in the organization with the skill set or leadership to temporarily take on the role. What to do? Some agencies turn to consulting firms that offer interim home care managers. However, not all interim home care managers are equal. To assure you are getting the right fit for your organization, there are several factors to consider in your selection of the interim manager.
Continue reading “Selecting an Interim Home Care Manager: the Dos and Don’ts” »
Over the years, we have provided numerous interim home care managers for home care executive level positions. On a few occasions we have been told that the cost of using a senior home care executive is more than they can afford. This has always intrigued me, because when a cost of service comparison is conducted, we frequently find that by the time all the benefits and overhead burden are calculated, the interim home care executive costs about the same and in a couple of situations less than what their actual cost of a permanent replacement.
Continue reading “The Cost Benefit of Interim Home Care Management” »
When there is a vacancy at the top, it can wreak havoc on a home health agency. Strategic initiatives that are underway may lose their emphasis with no one to drive the changes, and executive level relationships in the community can be lost. Most agencies can survive for 2- 3 months but, beyond that, lack of attention to important elements can cause an agency to turn in a direction that is not good for the agency, the staff or the clients.
It takes time and serious due diligence to find the right person to lead the agency. As I was once told by a very wise executive, “No hire is better than a bad hire.” Take your time to make sure the leader you hire is the right fit for the job, the agency and your staff. Unless a transition plan is in place in your agency, and the next leader has been groomed and is ready to permanently take the helm, your home health agency will need to bring in a temporary leader or a home health interim executive.
Continue reading “Interim Management: Why investing in a Temporary Leader Will Save Your Agency” »
Staffing is a fluid process and no matter the size or scope of an organization, staff comes – and staff goes. Sometimes we’re glad to see the back of an employee but other times, for no fault of our own, we lose a valued manager whose exit deeply impacts the entire culture of our organization. In the short run, most organizations can absorb the loss. However, as time goes by, the absence of a strong leader can erode confidence, eat away credibility, and impact your financial bottom line.
As a quick fix, agencies often decide to promote from within to temporarily fill a position. Rarely a good choice, this person often comes with baggage or preconceived notions from the rest of the staff that weigh down his or her effectiveness. More often than not, a well intended internal hire leads to internal strife and a valued employee who eagerly stepped in to help out, is suddenly diminished and powerless to make needed changes.
A more productive solution is to hire a consulting firm to bring in an experienced Interim Manager while you conduct an executive search for a permanent hire. Sometimes referred to as a Transition Manager, an organization’s willingness to integrate a temporary solution into their long-range game plan can make or break periods of growth and change. Read More