Chronic Disease Management: Bridging The Gap Between Physician Care And Homecare For Improved Patient Involvement In Self-Care.

Kenyon HomeCare Consulting • March 16, 2021
Chronic disease management in homecare still isn’t getting the outcomes agencies desire. Consider your current program and whether chronic disease been updated in the last 10 years. If you aren’t seeing positive outcomes, then consider what’s missing from the MD office to the homecare environment.

Coordinating Care Directly With MD:
Coordinating care in a meaningful fashion is still tough across the healthcare spectrum. While technology allows access between different realms of healthcare, it doesn’t always translate well. It is tough when an MD practice wants communication in writing, but staff needs to speak with another clinician directly. It’s also difficult for MD offices if orders are not followed in the manner desired. Bottom line is that communication directly with the MD makes a huge difference in chronic disease management. Working with MD practices to develop streamlined chronic disease management will benefit everyone involved in care. Let’s look at how that translates into successful patient care.

Chronic Disease Management WITH The Patient:
When the patient is in the MD office, there is some amount of teaching completed with the patient. Because the patient may not see the MD for an extended period, is becomes difficult for the MD to evaluate patient understanding. A recent study showed improved patient engagement and capacity for self-care with 45-minute teaching sessions from medical student after the patient was seen by the MD. This is what homecare needs to emulate the day after the patient has seen the doctor. If the MD office works directly with homecare, the next nursing visit needs to be an extension of the MD visit. The point of disease management is not “sick” care. It is a way to best maintain health and well-being with a patient who believes in his or her own ability to manage the disease.

What Are The Next Steps?
In order to coordinate with an MD office on a coordinated management plan, your agency should be well-educated in chronic disease care. This includes all disciplines of clinicians. Here are the steps to take:

Provide Chronic Disease Management Training To All Clinical Disciplines
Update Your Chronic Disease Program
Partner With Local Physician To Pilot Coordinated Program
Frequently Evaluate The Efficacy Of The Program
Use The Partnership And Program As A Marketing Tool

Chronic Disease Management And Training Programs:
At Kenyon Homecare Consulting, we specialize in education and training programs focused on high quality outcome-based care plans. To see if Kenyon is the right fit for your agency needs, call us at 206-721-5091 or contact us online for your free 30-minute consultation.

Results Based Consulting

Did you find value in this blog post? Imagine what we can do for your home care or hospice agency. Fill out the form below to see how we're leading the industry with innovation, affordability, and experience.

Contact Us

Corporate Culture
By Ginny Kenyon • October 8, 2026
Building and maintaining a strong, positive corporate culture is no longer a soft perk reserved for tech giants with ping-pong tables—it is a core business strategy.
recruitment and retention
By Ginny Kenyon • September 30, 2026
Winning the caregiver shortage isn't about running more ads; it's treating recruitment as a high-speed customer service experience and retention as a culture investment.
Regulatory compliance
By Ginny Kenyon • September 30, 2026
Regulatory compliance shouldn't function as a reactive response to survey threat; it must be embedded in day-to-day operations. Proactive agencies prove successful.
recruitment and retention
By Ginny Kenyon • September 26, 2026
By lowering turnover costs and unlocking capacity to accept referrals, home care agencies turn staff retention into their strongest revenue driver. It's a win-win.
true cost of claim denials
By Ginny Kenyon • September 23, 2026
Don’t leave money on the table. If you don't have OASIS-E1 and ICD-10 certified staff working in your agency, you are probably one of the agencies losing money.
retention crisis
By Ginny Kenyon • September 19, 2026
Investing in retention is tied to growth and clinical success. When agencies prioritize retention, they transform high-turnover roles into stable, lifelong careers.
Revenue leaks
By Ginny Kenyon • September 17, 2026
Is your Home Health agency making money but not as much as others in your area? Is your clinical and coding team making mistakes that leave money on the table?
Home care and hospice coaching
By Ginny Kenyon • September 12, 2026
When evaluating a mentor or advisor for post-acute care leadership, look for these non-negotiable qualities and capabilities to ensure you have what you need.
Unlocking fair reimbursement
By Ginny Kenyon • September 9, 2026
The OASIS assessment and ICD-10 coding are not mere administrative paperwork—they form the financial baseline of the entire agency. And, the clinical must match.
practical teaching
By Ginny Kenyon • September 2, 2026
Home health is a vital bridge between acute hospital intervention and long-term wellness which requires shifting focus from crisis management to patient empowerment.