Chronic Disease Management: Bridging The Gap Between Physician Care And Homecare For Improved Patient Involvement In Self-Care.

Kenyon HomeCare Consulting • March 16, 2021
Chronic disease management in homecare still isn’t getting the outcomes agencies desire. Consider your current program and whether chronic disease been updated in the last 10 years. If you aren’t seeing positive outcomes, then consider what’s missing from the MD office to the homecare environment.

Coordinating Care Directly With MD:
Coordinating care in a meaningful fashion is still tough across the healthcare spectrum. While technology allows access between different realms of healthcare, it doesn’t always translate well. It is tough when an MD practice wants communication in writing, but staff needs to speak with another clinician directly. It’s also difficult for MD offices if orders are not followed in the manner desired. Bottom line is that communication directly with the MD makes a huge difference in chronic disease management. Working with MD practices to develop streamlined chronic disease management will benefit everyone involved in care. Let’s look at how that translates into successful patient care.

Chronic Disease Management WITH The Patient:
When the patient is in the MD office, there is some amount of teaching completed with the patient. Because the patient may not see the MD for an extended period, is becomes difficult for the MD to evaluate patient understanding. A recent study showed improved patient engagement and capacity for self-care with 45-minute teaching sessions from medical student after the patient was seen by the MD. This is what homecare needs to emulate the day after the patient has seen the doctor. If the MD office works directly with homecare, the next nursing visit needs to be an extension of the MD visit. The point of disease management is not “sick” care. It is a way to best maintain health and well-being with a patient who believes in his or her own ability to manage the disease.

What Are The Next Steps?
In order to coordinate with an MD office on a coordinated management plan, your agency should be well-educated in chronic disease care. This includes all disciplines of clinicians. Here are the steps to take:

Provide Chronic Disease Management Training To All Clinical Disciplines
Update Your Chronic Disease Program
Partner With Local Physician To Pilot Coordinated Program
Frequently Evaluate The Efficacy Of The Program
Use The Partnership And Program As A Marketing Tool

Chronic Disease Management And Training Programs:
At Kenyon Homecare Consulting, we specialize in education and training programs focused on high quality outcome-based care plans. To see if Kenyon is the right fit for your agency needs, call us at 206-721-5091 or contact us online for your free 30-minute consultation.

Results Based Consulting

Did you find value in this blog post? Imagine what we can do for your home care or hospice agency. Fill out the form below to see how we're leading the industry with innovation, affordability, and experience.

Contact Us

poor care
By Ginny Kenyon • November 10, 2026
Agencies prioritizing clinical excellence, transition management, and rigorous outcome monitoring will secure maximum payment adjustments and expand market share.
clinical outcomes
By Ginny Kenyon • November 7, 2026
The disappointing trajectory of clinical outcomes in home health is not failure of clinicians, but rather the result of a system operating under mounting pressure.
Chronic disease education
By Ginny Kenyon • November 4, 2026
Research shows a significant gap in chronic disease education, which greatly affects health. Many individuals lack knowledge to manage chronic conditions effectively.
compliance survey
By Ginny Kenyon • October 29, 2026
Your resurvey is not just an administrative hurdle; it's vital validation of the quality and safety of care your agency delivers to vulnerable populations daily.
AI EHR
By Ginny Kenyon • October 26, 2026
While AI can draft, summarize, and categorize data at unprecedented speeds, it lacks clinical intuition, empathy, legal accountability, and clinical judgment.
fraud waste and abuse
By Ginny Kenyon • October 23, 2026
Combating fraud, waste, and abuse in home health care is more than an admin requirement; it is essential to patient safety and responsible financial stewardship.
interim management
By Ginny Kenyon • October 22, 2026
In home health and hospice, you cannot simply press "pause" on operations while searching for a permanent executive or clinical director. Enter interim management.
6 steps to success
By Ginny Kenyon • October 16, 2026
A strong corporate culture is built intentionally through purposeful leadership, consistent behavior, and systems that align daily operations with core values.
Partnerships
By Ginny Kenyon • October 14, 2026
Converting a potential referral partner into a consistent source of business requires a structured, multi-touch relationship strategy not just a conversation
Corporate Culture
By Ginny Kenyon • October 8, 2026
Building and maintaining a strong, positive corporate culture is no longer a soft perk reserved for tech giants with ping-pong tables—it is a core business strategy.