Kenyon HomeCare ConsultingAre You Abusing Your Policy And Procedure Manual? Read This to Understand Why Misuse Can Abuse Your Policy. Make Your Policy An Asset Instead Of A Hindrance! - Kenyon HomeCare Consulting (206) 721-5091

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Are You Abusing Your Policy And Procedure Manual? Read This to Understand Why Misuse Can Abuse Your Policy. Make Your Policy An Asset Instead Of A Hindrance!

decisionLet’s face it. This is a litigious world. You run your agency the best way you know how. If you make the patient the focus, then you should be good. Right? Unfortunately, it is not that simple. Let’s look at ways to make sure you unknowingly don’t “abuse” your policy and procedure manual.  

The “Do Not” Of The Policy And Procedure Manual: 

It is important to avoid landmines in use of your policy and procedure manual. Here are some mistakes agencies make. 

  • Do Not Have A Manual In Pieces: All policies should be together in one place and easily accessable for all employees. Regardless of what type of policy, everyone need to know where to see every policy.  
  • Do Not Make Changes To Suit Every Situation Differently: This is a big one when it comes to employees. You put a policy in place for a reason. So, do not make changes to how you run your agency based on one employee. An employer can get into trouble if one employee is treated differently than another. Consider the employee who has been stellar and makes a policy infraction worthy of termination. If you terminate one and don’t another, you can get yourself into trouble.   
  • Do Not Make Changes Contrary To State And Federal Regulation: This is a common agency mistake. Sometimes, operational changes may make sense for your agency, but make sure regulations don’t get violated in the process.  
  • Do Not Put Your Manual On A Shelf To Collect Dust: The manual needs to be a tool that allows you to run your agency properly. If you don’t use it, then it isn’t a good tool.  The “fly by the seat of your pants” method is stressful and risky for you as an owner. You also need to keep it up to date. This means it needs to be evaluated for efficacy and compliance regularly.  

Ok, My Manual Needs Help: 

At Kenyon Homecare Consulting, we have manuals for all types of home care services. Please call us at 206-721-5091 or contact us online to see if we can help you get the manual you need. All our manuals can be downloaded online and are fully customizable.  

Category: Home Health Manuals, Policy And Procedure Manuals

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