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Save Time And Money Creating Your Own Customized Homecare Manuals And Updates

Running a homecare organization is no easy task! The process of keeping your agency running smoothly can quickly become overwhelming. In the throes of your day-to-day responsibilities, you may even consider it insanity. Fortunately, there’s a light at the end of tunnel—at least when it comes to customized homecare manuals.

Cost of Creating Your Own Customized Manuals

Customized Homecare Manuals

Time is money don’t go waisting time, isolated clock with money time icon

Customized manuals are crucial to the success of your homecare agency. In these manuals, you find all the information necessary to maintain your organization’s integrity, remain in legal compliance, keep employees on track and so much more.

Writing your own manuals is an overwhelming task, one that is best left to manual experts. Otherwise, you simply add to the insanity of your daily routine.

The Time Aspect

Research has found that it takes approximately 300 hours (otherwise known as six 40-hour work weeks) to create a typical homecare manual from scratch. As crazy as that amount of time sounds, it doesn’t even include other important factors, such as:

  • Researching what to include;
  • Designing the template and content structure;
  • Incorporating accreditation standards;
  • Adding state-specific standards.

In all that time, you or whichever management-level employee you hand the task to, should be performing numerous other tasks that will help grow your business. Here are some ideas of better ways to allocate your time:

  • Investigating and developing ways to branch into additional services
  • Focusing on approaches to increase referrals
  • Finding new marketing avenues
  • Researching what competitors are doing better than you
  • Educating employees to create an elite staff
  • Attending home visits with staff
  • Evaluating goals and creating new ones
  • Brainstorming ways to improve your daily operations

The Money Aspect

Time is money, right? So, just to give you an idea of the kind of resources you’d be spending by creating your own manuals from scratch, we did the math.

At $25 an hour, a respectable wage for a leadership role in your agency, you would pay someone roughly $7500 to write a compliant manual. And, as we mentioned above, this doesn’t even include the preliminary research time, or regular updating once the manual is complete. That’s a pretty nice chunk of change. Think of all the ways you could spend that money to further improve your organization!

Peace-of-Mind Benefits of Purchasing Customized Manuals

Instead of driving yourself more insane by creating your own homecare manuals, consider purchasing customized manuals from an industry expert. Doing so helps you maintain peace of mind, allowing you to focus on what’s most important. Here’s how.

  • Purchasing customized manuals helps you stay organized and up to date.
  • Know your staff’s time is being spent in the most productive ways possible.
  • Customized manuals are effective and accurate, allowing you to rest assured that nothing important is missing.
  • Custom designed by knowledgeable experts to include necessary requirements for your state and specific agency type.

In addition to the benefits mentioned above, be sure your customized manuals are electronic making them easy to access, maintain and update. This alleviates the stress of overhauling and reprinting your manual every time a regulation changes.

Kenyon HomeCare Consulting’s Customized Manuals

Whatever your needs, Kenyon HomeCare Consulting has a manual for you! Our manuals follow best practices, are easily customizable, are accreditation ready and simple to update. So, we offer something for everyone! Simply click on a title below to learn more about how we can meet your specific needs.

In addition to these manuals, we offer many other services—ICD-10 Coding Plus, Chronic Disease University, Interim Management, numerous consulting services— to help your agency thrive. Reach out to us today to get started!

How To Spend The Time You Save When Purchasing Made To Order Manuals

Time is money, especially when you run or manage a home care organization. Every minute spent on a mundane task is one that could’ve been spent growing your client base or educating your team members.

One such task is that of writing manuals. From policy and procedure manuals to employee handbooks and more, creating the manuals your agency needs takes significant time and effort—not to mention the resources required for keeping your manuals current.

Made To Order Manuals

The Benefits of Made to Order Manuals

Instead of writing your own manuals from scratch, consider purchasing custom homecare manuals. With these documents, everything you need is already included, and you can customize them even further to meet the specifications of your agency.

Here are a few other reasons to consider premade manuals:

  • They’re electronic and easy to access, meaning changes are no problem.
  • They include the necessary elements for your specific agency type and area.
  • All the necessary research is done for you.
  • Choosing made to order manuals saves you and your staff time.

Saving Time with Made to Order Manuals

We’re all looking for ways to save time, right? In business, routine chores, in every aspect of our lives. Saved time means more chances to focus on the things that are most important to you.

Here are some ideas we have about how to spend all that time you’ll save after purchasing made to order manuals.

1. Work on goals and strategies for 2017.

Planning for success doesn’t happen overnight. It takes time to come up with realistic goals and develop ways to meet those goals.

2. Visit with clients.

Spending time with clients is an excellent way to use the time you otherwise would’ve spent working on manuals. It allows you to gauge how your services are working, how client lives could be improved, and what other services they would find useful.

3. Contact referral sources.

It’s important to nurture the relationships you’ve developed with professional referral sources. Showing them appreciation and listening to their needs ensures they will continue to trust you with their patients.

4. Strengthen your staff.

Helping your team members succeed is always time well spent. Observe, listen to (and address) their concerns, and then find ways to show your appreciation for the work they do. Consider singling out employees who go above and beyond.

5. Perform a competitor analysis.

Take this time to research what other homecare providers in your area are doing that might work for your agency as well. This is a crucial part of staying one step ahead of the competition.

6. Find ways to partner with other professionals in your area.

Working with other homecare agencies that don’t provide what you offer or other business types with services that may benefit your clients, is an effective way to become active in your community, while simultaneously growing your organization.

Reach out to these companies to brainstorm ways you can help each other.

7. Evaluate your marketing strategies.

Continuous growth means continuous marketing. With a constantly evolving society, you can’t expect to use the same marketing methods that worked five years ago. Dedicate a bit of time to creating new, innovative ways to promote your agency.

8. Work on yourself.

We often push our personal needs to the bottom of our to-do lists, but this isn’t healthy. The time you save by purchasing customized manuals can be dedicated—at least in part—to improving yourself.

Enjoy friends and family, take up a hobby, and put those 2017 New Year’s resolutions into practice.

Kenyon HomeCare Consulting and Made to Order Manuals

At Kenyon HomeCare Consulting, we offer seven different types of manuals to meet the needs of seven different types of homecare agencies. Each one is Medicare, OSHA, ACHC, and CHAP compliant, and our professional consultants are able to incorporate state-specific requirements into any manual.

Additionally, our made to order homecare manuals are up to date, with yearly updates available for purchase. They’re also electronic, allowing you to modify policies to match your organization’s specific culture.

When you’re ready to get started with customizable, made to order homecare manuals, give us a call.

 

What Resources Are Saved When Outsourcing Your Policy Manuals?

Writing your own policy manuals may sound like a good idea at first, but the process can quickly become daunting and all consuming. What you thought would be a simple task turns into a project that expands to take over your entire work life.

Saving Resources by Outsourcing Policy Manuals

What’s the solution to the policy manual conundrum? Outsourcing the writing and creation of your homecare policy manuals. Maybe you’ve never considered this option because you assumed it would be too costly. On the contrary, outsourcing the task of writing your policy manuals actually preserves your resources.Policy Manuals

Take a look at these five resources you’ll save when you choose to purchase customized manuals.

1. Time

Time is something we never seem to have enough of, whether at home or at work. There are many productive ways to spend your time—growing your agency’s client base or mentoring staff, for example. But writing, formatting and incorporating state requirements hour after hour should not be on your to do list.

Outsourcing your manual writing (to buy ready-made customizable manuals) is more efficient than attempting to create these documents from scratch. It keeps you from spending time researching to be sure you are compliant and integrating accreditation standards.

2. Money

Surprisingly, purchasing customizable home care manuals from a trusted professional is less expensive in the long-run, than creating your own. This is because of the time you save (we all know time is money) as well as the materials required to draft the manuals. The costs keep adding up when reprinting as errors are found and keeping them up to date as industry legal regulations change.

3. Staff

If you’re like many business owners, each team member plays a vital role in the operation of your agency. Sparing one or two employees to work on policy manuals often leads to strain on your everyday processes—not to mention overworked staff that may lead to a higher turnover rate.

Outsourcing your policy manuals means freeing staff members up to do what they were trained to do and what they do best: care for your clients and manage your office.

4. Office Supplies

Writing your own policy manuals requires using your own materials. Think about the supply costs of paper, ink, binders, paperclips, etc. And double or triple that if you need the added benefit of multiple paper versions for your staffs’ easy access.

Consider this expense as well. When writing policy manuals yourself, it’s very likely you’ll print multiple versions as you find and correct mistakes and make necessary updates.

5. Computer & Software Space

Even if you decide to keep one final master print or electronic copy of your manuals, think about the amount of digital space you’ll need. Space for saving research, outlines and notes for months as complete your manuals. When you outsource your manual projects, you save time, money, overworked and overwhelmed staff, office supplies as well as valuable digital space.

Outsourcing Policy Manuals with Kenyon HomeCare Consulting

At Kenyon HomeCare Consulting, we offer six specific homecare manuals for every type of agency. Our manuals are written by experienced experts, are compliant with Medicare CoPs and current CHAP and ACHC accreditation standards. Additionally, all manuals are easily customizable, and we can incorporate any specific state regulations.

Also check out our employee handbooks, aide competency testing kits, and skilled and non-skilled homecare forms.

Reach out to us today for more information. We are here to help you succeed!

 

Stop The Insanity! How Do Customized Manuals Create Peace Of Mind?

Running a homecare organization is no easy task! The process of keeping your agency running smoothly can quickly become overwhelming. In the throes of your day-to-day responsibilities, you may even consider it insanity. Fortunately, there’s a light at the end of tunnel—at least when it comes to homecare customized manuals.

Cost of Creating Your Own Customized Manualscustomized manuals

Customized manuals are crucial to the success of your homecare agency. In these manuals, you find all the information necessary to maintain your organization’s integrity, remain in legal compliance, keep employees on track and so much more.

Writing your own manuals is an overwhelming task, one that is best left to manual experts. Otherwise, you simply add to the insanity of your daily routine.

The Time Aspect

Research has found that it takes approximately 300 hours (otherwise known as six 40-hour work weeks) to create a typical homecare manual from scratch. As crazy as that amount of time sounds, it doesn’t even include other important factors, such as:

  • Researching what to include;
  • Designing the template and content structure;
  • Incorporating accreditation standards;
  • Adding state-specific standards.

In all that time, you or whichever management-level employee you hand the task to, should be performing numerous other tasks that will help grow your business. Here are some ideas of better ways to allocate your time:

  • Investigating and developing ways to branch into additional services
  • Focusing on approaches to increase referrals
  • Finding new marketing avenues
  • Researching what competitors are doing better than you
  • Educating employees to create an elite staff
  • Attending home visits with staff
  • Evaluating goals and creating new ones
  • Brainstorming ways to improve your daily operations

The Money Aspect

Time is money, right? So, just to give you an idea of the kind of resources you’d be spending by creating your own manuals from scratch, we did the math.

At $25 an hour, a respectable wage for a leadership role in your agency, you would pay someone roughly $7500 to write a compliant manual. And, as we mentioned above, this doesn’t even include the preliminary research time, or regular updating once the manual is complete. That’s a pretty nice chunk of change. Think of all the ways you could spend that money to further improve your organization!

Peace-of-Mind Benefits of Purchasing Customized Manuals

Instead of driving yourself more insane by creating your own homecare manuals, consider purchasing customized manuals from an industry expert. Doing so helps you maintain peace of mind, allowing you to focus on what’s most important. Here’s how.

  • Purchasing customized manuals helps you stay organized and up to date.
  • Know your staff’s time is being spent in the most productive ways possible.
  • Customized manuals are effective and accurate, allowing you to rest assured that nothing important is missing.
  • Custom designed by knowledgeable experts to include necessary requirements for your state and specific agency type.

In addition to the benefits mentioned above, be sure your customized manuals are electronic making them easy to access, maintain and update. This alleviates the stress of overhauling and reprinting your manual every time a regulation changes.

Kenyon HomeCare Consulting’s Customized Manuals

Whatever your needs, Kenyon HomeCare Consulting has a manual for you! Our manuals follow best practices, are easily customizable, are accreditation ready and simple to update. So, we offer something for everyone! Simply click on a title below to learn more about how we can meet your specific needs.

In addition to these manuals, we offer many other services—ICD-10 Coding Plus, Chronic Disease University, Interim Management, numerous consulting services— to help your agency thrive. Reach out to us today to get started!

How To Combat The Worst Policy Manual Advice Ever

Are you new to the home care industry? Or have you been in business for ages and need to revamp your policies and procedures to keep compliant with the changing times? In either situation, a comprehensive and well-written policy manual is crucial.

Creating Your Home Care Policy Manual

How do you go about writing and designing a policy manual for your agency? Many owners and managers attempt to tackle this challenge by themselves—especially those familiar with the industry or just need to “add a few” updates their existing manual.policy manual

Maybe you’re in agreement with these professionals and believe it’s more beneficial to write your policy manual in-house than to purchase one. But could doing this actually hurt your organization? Let’s take a look at these pieces of bad policy manual advice to determine whether or not they’re valid.

1. Write your own policy manual to save money.

This argument makes sense at first glance. After all, why pay someone to do something you can do yourself? The truth is when you or a team member writes a policy manual, mistakes are inevitable. So not only are you paying for the cost of producing and formatting a manual, but you’re also likely paying for reprints and extra time to correct issues.

Not to mention the amount of time necessary to put together a manual! This time equates to money in either salaries or time spent away from other business tasks. Data shows it takes an average of 300 hours to produce a compliant manual. And ultimately, you realize that producing your own policy manual is like a money vacuum.

2. Someone who knows the ins and outs of your agency should write your manual (a.k.a. you or a trusted employee).

Knowledge of home care agency specifics is important when creating a manual—that much is true. But even more important is industry knowledge and experience. Chances are you or your team don’t have the regulatory or accreditation understanding to successfully write a compliant policy manual while avoiding government penalties.

So, while you know your service area and the job titles for your org chart, you may not have everything a comprehensive manual requires. After all, your goal is an all-inclusive resource for your staff meeting all survey and licensing conditions.

3. You have all the tools you need to write and update your policy manual.

Everything you need to know can be found online, right? Maybe. But do you really understand the differences between home care agency types and what is expected of each? Do you have enough free time to spend days wading through all the various information sites on the Internet? If you answered yes to these questions, then more power to you! But if you’re even a little unsure, uncovering the right info can be tedious, time-consuming, and stressful.

With constantly evolving home health regulations and requirements, keeping your policy manual updated is a huge problem. Your policy manual should be electronic, easily accessible to all staff, and customizable. Don’t be forced to spend another minute pouring over paper documents each time an update is required.

Making the Choice to Purchase a Policy Manual

There are numerous benefits to purchasing your manual instead of writing it yourself. We believe these paybacks easily combat the bad advice mentioned above. Here are just a few.

  • Most manuals are completely customizable and can be catered to your organization’s specific needs, culture and state regulations.
  • Purchasing a manual saves you time, money, and major headaches.
  • Ready-made manuals are easily updated to help you remain compliant.
  • Manuals are written and designed by industry experts so you can rest easy knowing everything necessary is included.

At Kenyon HomeCare Consulting, we offer policy and procedure manuals for every home care agency type. We can help you customize the manual that best suits your needs and meets every requirement.

Check out all your options on our website, or give us a call to learn more!

Homecare Manuals: 8 Reasons Purchasing Is Superior To Doing It Yourself

Running a homecare organization is no easy task. It involves mounds and mounds of paperwork, legalities, and guidelines. Failing to do things correctly or completely can lead to penalties, fines, or serious consequences disturbing the flow of business and possibly causing long-term damage. However, accurate and up-to-date customizable homecare manuals are a simple way to safeguard your agency’s future.

These manuals provide a resource for staff to access whenever questions arise and they need guidance regarding client care or appropriate behavior. Comprehensive tools ensure your organization remains compliant and that you hire and effectively train only the best employees.

How Purchasing Homecare Manuals Benefits Your Organizationhomecare manuals

Writing your own homecare manuals is a huge headache! Finding time to fit this task into your schedule is difficult, to say the least. But, trusting an inexperienced employee to get it done right isn’t always the best idea either. The solution? Purchasing homecare manuals written by industry experts.

Here are eight ways acquiring homecare manuals from a pro is better than attempting to “do it yourself” and creating them on your own.

Professionalism

First of all, if you want a well-written, perfectly designed manual with the best layout, then forget about producing one yourself. Instead, consider purchasing what you need from someone with years of industry experience writing compliant manuals.

Cost

At first glance, purchasing homecare manuals from a reputable company may appear to be outside your budget. However, breaking down the costs of attempting to create your own manuals, you quickly realize that the former is less expensive.

First, add up all the time you or your employees spend on the researching and writing- about 300 hours on average. Also, don’t forget the cost of materials, and the cost of updating on a regular basis. Now, you’ve got quite an expense on your hands!

Time

This one is a no-brainer, but it’s important. Your time is limited!  Caring for clients, growing your agency and not pouring over documents is a better use of your valuable time.

Compliance

The homecare industry is constantly evolving and failing to comply with regulations leads to serious repercussions. It’s vital to keep your manuals in check. Professionals who are in the know create manuals that are complete and meet regulations, keeping you in compliance.

Customization

In addition, there are several different types of homecare organizations, and each is subject to different regulations. Homecare experts have the knowledge to customize your manuals to meet specific Medicare home health, hospice or non-skilled care needs.

Accreditation

Meeting ACHC and CHAP standards when seeking accreditation is difficult and requires additions and tweaks to many policies and procedures. So, when purchasing professional manuals, be sure the contents meet these standards allowing for an easier agency accreditation process.

Convenience

As a business owner, you welcome and appreciate anything that makes your life easier. With customized homecare manuals, you don’t have to worry if the information is up to date. Leave that to the professionals!

Accessibility

What good is a comprehensive, well-written manual if no one is able to use it? With customized electronic homecare manuals, documents are easily accessible online by all team members. Therefore, preventing issues while caregivers are in the field and helping to keep things moving smoothly.

Kenyon HomeCare Consulting and Homecare Manuals

At Kenyon HomeCare Consulting, we offer several different manuals in our marketplace to best meet your needs based on agency type. We also provide consultants available to help you insert state specific standards into your manuals. We can help get your agency ready for accreditation, help revamp organizational processes, or help set up new processes. Give us a call today to learn more!

5 Tools Everyone In The Homecare Industry Should Be Using

Resources are the foundation of any homecare organization. Whether it’s a policy and procedure manual, an employee handbook or a competency test for aides, the tools you use in your agency are crucial to running a smooth operation. These “must haves” ease the stress of day to day activities, provide reference points for any crises and make succeeding in the homecare industry possible.

Homecare Industry Tools for Success

Every industry needs specific tools to get the job done. Doctors require stethoscopes, mechanics need wrenches, and accountants need calculators. Without these instruments, work would be much less effective and take significantly longer. This is also true of the homecare industry.Business competition, Leadership and Key To Success Concept

While devices needed for homecare include physical apparatuses, they also include intellectual means. Here are five must-have tools for every organization in the homecare industry.

1. General Policy and Procedure Manuals

A policy and procedure manual is essential for any homecare organization. The items required for a compliant manual depend largely on what type of agency you run. For example, non-skilled agencies have different regulations and follow different requirements than does hospice or Medicare home health.

The four major categories of homecare industry policy and procedure manuals are: non-skilled homecare, licensed home health, Medicare home health, and hospice. The good news is that there are numerous pre-written, electronic, customizable manuals on the market. They meet government requirements, help you remain compliance, and save time and money when compared with writing policy and procedure manuals from scratch.

2. Specialized Policy and Procedure Manuals

Similar to the general policy and procedure manual, a specialized manual incorporates accreditation standards and state requirements, making passing surveys simpler. An additional benefit of purchasing this manual is the assistance you can receive from an expert consultant who helps you prepare for accreditation survey. This is accomplished through a mock survey and staff education prior to the actual survey.

Additionally, the purchase of a specialized manual allows consultants or your staff to incorporate state standards and customize the manual to fit your existing internal processes. If your processes aren’t where they need to be to meet accreditation or state requirements, a knowledgeable consultant will work with you to improve your systems in preparation for survey.

3. Aide Competency Testing Kit

Hiring employees who aren’t truly qualified for their positions is a bitter disappointment and a waste of valuable time. When the work you do involves clients’ health, it’s vital that the aides you employ are the best possible. For that reason, with the aide competency testing kit, find out before you hire if the employee is competent to provide the care you expect.

Once you’ve taken full advantage of this kit, be sure to continue creating an elite staff by providing advanced education. Chronic disease education for aides is a simple and effective way to improve client care and increase employee retention. With the ever increasing rise of chronic disease in the U.S., this training is essential for your organization’s growth.

4. Employee Handbook

This customizable resource includes everything you need to efficiently manage your team. Important HR considerations incorporated in complete employee handbooks include:

  • Equal employment opportunity
  • Employment policies
  • Timekeeping and payroll
  • Job specific matters
  • Employee health and safety
  • Client care policies

Using a customizable employee handbook has several benefits, including more efficient training, better HR compliance, improved client satisfaction, and increased employee retention.

5. Non-Skilled/Skilled Home Care Forms

This category is comprised of a comprehensive set of personnel, client, and miscellaneous forms benefiting both new and existing agencies in the homecare industry. Here are just a few examples of the 49 documents included in the Kenyon forms package:

  • Application for employment
  • Disclosure statement
  • Employee complaint form
  • Employee warning notice
  • Sexual harassment policy
  • Case orientation log
  • Client bill of rights
  • Discharge information
  • Evacuation plan
  • Accident/incident report form
  • Infection control log
  • Marketing information sheets

Working with the Best in the Homecare Industry

At Kenyon HomeCare Consulting, the tools we provide are completely customizable and benefit all aspects of your organization. Purchasing resources from us allows you to ensure thoroughness and competency while saving your agency time and money. Reach out to an experienced consultant today to get started.

Think You’re Cut Out For Writing Policies and Procedures? Take This Quiz!

When it comes to running a homecare business—whether a licensed home health, a Medicare hospice, or a non-skilled homecare agency—getting organized is half the battle. Having a single, easily accessible place for team members to go for the answers they need is ideal. A well-written manual covering your agency’s policies and procedures is crucial to the continued growth of all types of homecare organizations.policies and procedures

Quiz to Take Before Creating Policies and Procedures

Many agency owners attempt to create their own policies and procedures manuals, or have staff members create them. Depending on your situation, this could be disastrous. Before going down the rabbit hole of this overwhelming time and money stealer, take this ten question quiz.

1. Do you have a clear understanding of how to communicate with your staff?

Employee standards, whether part of your policies and procedures manual or as a separate employee handbook, must be written clearly and with no room for interpretation. Things you include or fail to include may lead to miscommunication, a lack of compliance, or even legal action.

2. Are you always in the know about federal and state regulations?

It’s nearly impossible to keep track of the ever-evolving regulations that both your state and the federal government impose on homecare agencies. What’s worse is that regulations differ depending on the type of organization or skill level of your staff. For example, do you provided skilled or non-skilled care? Accept Medicare or Medicaid clients? Many factors play a role in determining policy and procedure requirements.

3. Do you have the tools necessary to make manuals readily available?

What good is a fabulous updated manual if it can’t be assessed? Each employee must be able to easily look up policies and procedures from any care location. And as home care industry trends and stipulations change, you’ll want to be able to quickly update your manual electronically without hassle.

4. Can all guidelines regarding client care be remembered?

No one is able to recite every client care practice, rule or regulation that needs to be followed. Confident staff members know how to find what they need from reliable updated policies and procedures. Following these guidelines ensures your agency remains in compliance and out of trouble.

5. Do your employees understand what is expected of them?

When faced with a challenging employee situation, such as a dress code violation or overstepping boundaries with a client, you must have a reliable resource outlining consequences. A comprehensive employee handbook will contain HR policies and procedures and serve as that resource.

6. How often do you review and update accreditation standards?

If your organization is accredited or seeking accreditation, your manual needs to be regularly updated with changing accreditation requirements. But, like most entrepreneurs, you’re likely bombarded with enough daily tasks to prevent you from staying on top of these updates.

7. Do you have extra time to devote to creating and updating your manual?

Writing and updating a manual takes time and experience, if you want to get it right. It must be personalized for your agency and incorporate federal, state and accreditation standards. Because of the different details for each type of homecare organization, do you have spare time to reinvent the policies and procedures wheel?

8. Do you have sufficient staff to cover client care?

If you don’t have the time or knowledge to write policies and procedures, is there a staff member who can take on the challenge? Keep in mind that taking caregivers away from their daily responsibilities means you’ll need additional staff to pick up the slack.

9. How skilled are you with design?

No, you aren’t competing for a graphic design award, but getting the layout of your manual right is an important step that shouldn’t be overlooked. A poorly designed manual appears unprofessional and hard for staff to navigate.

10. Are you a naturally organized person?

Some people are born to organize. The office label maker is their best friend. But if that’s not you, it may be time to outsource your policies and procedures needs.

Kenyon HomeCare Consulting’s Policies and Procedures

If you weren’t happy with your answers to any of these quiz questions, don’t fret! At Kenyon HomeCare Consulting, we can meet all of your policy and procedure manual needs. Contact us or visit Kenyon Marketplace to learn more.

10 of My Favorite Things About Customized Policy Manuals

Running any organization requires loads of paperwork – and a homecare agency is no exception. From employee files to policy and procedure manuals, the amount of documents you need to manage can quickly become a nightmare in disguise. When purchasing customized policy manuals, the task of writing and creating more paperwork is removed from your to-do list.customized policy manuals

What I Love About Customized Policy Manuals

Need convincing that purchasing customized manuals is the right chose for you? Take a look at my 10 favorite things.

1. Designed to meet needs for a specific type of manual based on each agency’s individual requirements.

In the world of homecare, there is no one-size-fits-all solution to policy manuals. Each organization has different requirements due to their location and the kinds of services offered. From Non-Skilled Home Health manuals to Medicare Home Health manuals and beyond, customization is key. This is especially true if your agency is housed in California, where the state requirements are particularly specific.

2. Personalized with your agency name.

Maybe you’ve shied away from pre-made manuals because of a lack of personalization. You want something designed and written especially for you, meeting your specific needs. With customized policy manuals, the name of your organization is displayed throughout.

3. Allowance for further customization by you.

Because these manuals are electronic, you can easily go to every page if desired and customize to match your organization’s culture. For example, tailoring information specific only to your organization may include:

  • Hours of operation;
  • Community-specific disaster plans;
  • Names of governing board members;
  • Agency organizational chart.

4. Include policies to meet licensing, Medicare and/or CoP requirements.

Every type of homecare organization has differences. It can get overwhelming trying to maneuver through the jungle of licensing and regulations. Customized policy manuals are already complete with everything you need to meet whichever requirements apply to your agency. And making licensing and accreditation surveys a breeze.

5. Meet ACHC & CHAP accreditation standards.

Accreditation is an important step for your homecare agency. But staying organized to be sure standards are implemented into policies and updated is difficult. Customized manuals give you peace knowing that your’re covered with the required policies to meet accreditation standards.

6. Saves you time and money.

Need manuals for a new Medicare agency starting up, an established agency wishing to update and refresh its operations, or a non-skilled agency seeking accreditation? Customized policy manuals provide exactly what you need. But without wasting time and money reinventing the wheel and writing policies from scratch.

7. Improve client care.

Client care is only as good as the people providing it. Customized manuals give your staff a complete, up-to-date, centrally located resource to follow and reference as needed.

8. Written by professionals.

Who would you rather have write your manuals? Some average Joe you hired off the street, or someone with years of experience in the homecare industry? Work with experts who have the knowledge to ensure your agency is compliant in all areas.

9. Designed with professional quality.

Customized policy manuals are written and designed with you and your staff in mind. Cross referencing makes it easy to locate specific policies. This is critical when preparing for and passing a state or accreditation survey.

10. Create a higher level of organization for your agency.

Most importantly, custom manuals allow you to take control of the documents necessary to run your homecare agency. The ability to update policies quickly makes your life simpler and less chaotic.

Customized Policy Manuals From Kenyon HomeCare Consulting

At Kenyon HomeCare Consulting, we know how to create the perfect document meeting all the needs of your specific agency. Our years of experience gives us a keen insight into the homecare industry. Reach out to us today to learn more.

6 Proven Goals Obtained With Homecare Customized Resources

If you own or manage a homecare organization, you probably set goals for yourself and your agency on a regular basis. These goals change as your agency grows, but there are a few basic premises that hold true in each new objective you create. While the details of these objectives differ from year to year, the ideas behind them remain the same.

Goals Met with Homecare Customized Resources

Behind every goal you set for your agency is the desire for a happy, prosperous business. But meeting your goals year after year, month after month can be a challenge. Fortunately, this challenge becomes significantly easier with the use of customized resourcescustomized resources for homecare organizations.

With these resources at your fingertips, obtaining your goals is possible. Here are six goals that customized resources help you accomplish.

1. The Goal of More Free Time

Everyone wants more free time – time to spend with family and friends, doing the things you enjoy. But for an agency owner, just as with all entrepreneurs, that time is limited. Maybe you find yourself working long after other employees have gone home, you’re on call 24/7, and you can’t stop thinking about the organization even when you’re not in the office.

Sound familiar? If so, then it may be time to consider investing in customized resources for your agency. These resources – whether employee handbooks, policy and procedure manuals, or others – keep you from wasting your valuable time reinventing the wheel.

2. The Goal of Better Organization

Who doesn’t want to be more organized in his or her business? Paperwork quickly piles up if you’re unorganized, leaving you constantly scrambling to find the things you need. Using electronic customized homecare resources allows you to take back your work space and conquer the clutter.

3. The Goal of Enhanced Client Care

With the right manuals in place, your staff is better equipped to provide exceptional care to clients. Through resources such as employee handbooks and policy and procedure manuals, staff have a place to go with questions and a reference point for the care they are expected to provide.

Good client care is essential to your agency’s growth. By utilizing customized resources, you build a foundation for ongoing success through excellent client care.

4. The Goal of Continued Compliance

As a homecare agency owner or manager, you must be certain your organization is meeting CMS requirements and accreditation standards. These legalities change frequently, and an outdated manual could lead to significant penalties.

The great thing about customized resources is that they are easily and efficiently updated electronically, so you don’t lose sleep over possible legal repercussions.

5. The Goal of Saving Money

In today’s world, time is money! Without effective resources for your homecare organization, you spend precious time correcting mistakes, improving errors and updating existing resources. This time, along with the actual price of recreating and reprinting materials, costs you more in the long-run than investing in customized homecare resources.

6. The Goal of Improved Productivity

When you and your staff don’t have to worry about creating your own manuals and resources from scratch – and then methodically finding any changes in regulations and applying those changes to your resources – you have adequate time to spend on profitable activities. Whether that’s training your team creating an elite staff, focusing on gaining new referrals, or marketing your services, productivity increases as a result.

Choose Kenyon for Homecare Customized Resources

It’s important to have the right tools in your arsenal for the type of services your specific agency offers. At Kenyon HomeCare Consulting, we have years of experience in the homecare industry and know exactly what you need to remain in compliance and grow your organization. Our resources meet ACHC and CHAP standards, meaning you can rest easy at night knowing we’ve got your back. Reach out to us today to learn more!