Kenyon Connects
Category Archives: Policy and Procedure Manuals
Not Excited About Policies And Procedures? When Your Business Road Map...
In consulting throughout different agencies within the US, we have seen so many different ways home health and hospice agencies operate. The thing that remains consistent and clear in all of them is that when policies and procedures do not match...
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It’s Still A Problem, Right? Fixing The Policy And Procedure Manuals...
The surveyor walks through the door. What is one of the first thing he or she asks to see? That's right. It's the policy and procedure manual. When's the last time yours was updated? Do you utilize it frequently in running your business? Or, is it...
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If You Were A Nurse Expert Witness, Would You Be Able...
No one wants their agency sued or your business practices called into question. The reality is, we live in a very litigious society and healthcare is a target. No one wants to see a loved one decline even if the prognosis expects it. It is sometimes...
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So, How Do Your Policies Reflect Your Business And Regulations? Here’s...
How often do you update your policy and procedure manual? Do you make changes as they occur, or is it a once a year review? Do you follow your own policies? Do all those in management use it as the footprint for your daily operations? These are all...
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So, You Want To Buy An Online Policy Manual, But Aren’t...
With changes to home health and hospice on the state and national level, it is important to keep an updated policy and procedure manual. And at survey time, it can mean the difference in return visits from your state or accrediting body if you...
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It’s Time To Talk About Policy And Procedure Manuals Again. Have...
Having been in the home health and hospice industry through many decades, I have seen lots of changes. One thing that remains consistent at survey time is the need for an updated policy and procedure manual. Why do you think that is? After...
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