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Category Archives: Policy and Procedure Manuals

Kenyon Homecare Consulting

It’s Still A Problem, Right? Fixing The Policy And Procedure Manuals...

The surveyor walks through the door. What is one of the first thing he or she asks to see? That's right. It's the policy and procedure manual. When's the last time yours was updated? Do you utilize it frequently in running your business? Or, is it...

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Kenyon Homecare Consulting

If You Were A Nurse Expert Witness, Would You Be Able...

No one wants their agency sued or your business practices called into question. The reality is, we live in a very litigious society and healthcare is a target. No one wants to see a loved one decline even if the prognosis expects it. It is sometimes...

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Kenyon Homecare Consulting

So, How Do Your Policies Reflect Your Business And Regulations? Here’s...

How often do you update your policy and procedure manual? Do you make changes as they occur, or is it a once a year review? Do you follow your own policies? Do all those in management use it as the footprint for your daily operations? These are all...

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Kenyon Homecare Consulting

So, You Want To Buy An Online Policy Manual, But Aren’t...

With changes to home health and hospice on the state and national level, it is important to keep an updated policy and procedure manual. And at survey time, it can mean the difference in return visits from your state or accrediting body if you...

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Kenyon Homecare Consulting

It’s Time To Talk About Policy And Procedure Manuals Again. Have...

Having been in the home health and hospice industry through many decades, I have seen lots of changes. One thing that remains consistent at survey time is the need for an updated policy and procedure manual. Why do you think that is? After...

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Kenyon Homecare Consulting

Are Your Policy And Procedure Manuals The Gold Standard? Your Manual...

When an employee or administrator defines a policy and procedure manual, what do you think the definition is? To take that one step further, do you think those definitions would match? How often do employees refer to the policy manual? How about...

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