Kenyon HomeCare ConsultingChronic Disease Education: How Do You Invest The Time And Money When You Haven't Seen The Outcomes From It? It Starts Here And Now! - Kenyon HomeCare Consulting (206) 721-5091

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Chronic Disease Education: How Do You Invest The Time And Money When You Haven’t Seen The Outcomes From It? It Starts Here And Now!

education and successChronic Disease Education continues to be a hot topic as homecare moves into further payment reform. In the past, you have probably done it on hire and maybe something at a yearly competency, right? Well, today, we need to talk about it being an effective part of transition and change within your agency. Here are the steps to make your chronic disease program successful and cost-effective.  

5 Steps To An Effective Chronic Disease Education Program: 

If your program is giving employees a self-study with a test, then you probably haven’t seen changes because of your investment. Maybe you teach it once and that’s where it ends. The bottom line is there must be something to follow-up the teaching to make it work. Here are the steps to make sure your education dollars make a difference.  

Alter Work Flow Of Clinical Staff:  

If you want to make a difference in outcomes, then how the clinical function in the fields and out of it are crucial. Without changing job roles or case conferencing objectives, you really haven’t changed a thing.  

Clinical Documentation Needs To Reflect Chronic Disease Management Collectively:  

We want to see a one patient one care plan methodology. If your nursing, aide, and therapy EMR do not address these items as part of routine visits, then it won’t happen. Examine your EMR for what is currently there. Most therapy notes do not have anything specific to address chronic disease management. This means every individual must remember to document certain things that are not part of what is routine. The same exists for aide staff.  The care plan should address specific chronic disease items within the scope of practice. Make chronic disease management present for all disciplines in a meaningful way that can lead to real-world practice changes.  

Educate Staff Before You Provide Chronic Disease Education:  

This means let your staff know the endgame. Explain the changes to communication and work flow. Instruct as to how the documentation will flow between disciplines to show a collective effort towards chronic disease management. If you don’t make it clear what you expect the difference to be, then don’t expect staff to achieve it. 

Pick Your Program:

Consider something online to allow the training to remain consistent and relevant over time. Many excellent programs allow agencies a certain number of uses over time. This allows the agency to have any clinician complete or repeat the training. Online access allows clinicians the flexibility to access the information around client visits.  If you want to consider onsite, then have a way to obtain a copy of the face-to-face education so it can be used in the future. 

Let Your QI Program Show What Needs To Change:  

As with any clinical process, you will measure this for efficacy. Your agency needs to track items related to chronic disease management. Consider Emergent Care/ Hospital Admissions related to chronic disease exacerbation. It also means looking at specific clinical items such as shortness of breath. Check your congestive heart failure and COPD patients. Did staff initiate effective intervention at times according to your disease management program? Or, if it wasn’t addressed properly, determine why. If it is a lack of knowledge, then train again on your protocols.  

Kenyon Homecare Consulting Has The Online Programs You Need:

At Kenyon Homecare Consulting, we have online chronic disease education programs for both the individual and the organization. Call us today at 206-721-5091 or contact us online for your free 30-minute consultation and see how our program and be the change you need.   

 

Category: Chronic Disease Education, Education & Training

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