Kenyon HomeCare ConsultingChronic Disease University For The Organizational Purchaser (206) 721-5091

Chronic Disease University For The Organizational Purchaser

Chronic Disease University

How many times can I use a slot?
Once. You assign it to a caregiver, and direct the student to the course you would like them to take. It’s one slot per student per course.

Can a slot be reassigned?
It can only be reassigned if the caregiver originally assigned the slot has not completed or passed Module 1 post-test. The reason is, each slot is assigned numbered and that number is assigned to a person and it stays with the person whether they have completed course work or not. The Account Manager can only reassign a slot to another caregiver if the originally assigned student has NOT completed the 1st course module and passed the Module 1 post-test.

How many slots do I get with my subscription?
Your subscription allows you unlimited number of slots. The annual subscription rate is dependent upon the number of caregivers in the organization that will be using Chronic Disease education.

What forms of payment do you take?
MasterCard, Visa, American Express, and Discover. Call 206.721.5091 to make arrangements for other forms of payment.

As an owner/administrator/program manager, how can I track the progress of my caregivers?
You will be able to track the date a caregiver begins a course, as well as the date he/she completes a course. Additionally, you will receive weekly email notification of account inactivity that allows you to communicate with your caregiver and encourage re-engagement.

What kind of reports will I receive to know which of my caregivers have passed and which are still in progress?
Reports are available for the number of courses caregivers complete, course grades, courses started and unfinished, and more. Additionally, the Account/Program Manager receives email notification when a Certificate of Completion is available.

Do I have access to all the courses?
Yes, you will have access to all of them.

Is there a specific timeframe for a student to complete a course(s) once assigned?
Yes. Students will have 90 days to complete the assigned course(s) before access is automatically removed. Before assigning multiple courses to the same student, consider realistic course completion time frames.

Once a course is completed, and the student has passed the test, how long does the student have access to the course content?
Once a student has passed the Module 4 test, completed the evaluation, and printed the Certificate of Completion, they will no longer have access to completed course content.

Can students print completion certificates?
Yes. Students have the ability to immediately print completion certificates once they pass the Module 4 post-test and filled out the course evaluation. Additionally, the Account/Program Manager receives email notification when a Certificate of Completion is available and can print certificates as needed for employee files.

What do I do if a printed Certificate of Completion is misplaced?
For 2 years after last organizational purchase, a student or an Account Manager can access and reprint Certificates of Completion from the left-hand navigation under Administration, by clicking on “My profile settings” and selecting “Course Certificates”. For a fee, Kenyon HomeCare Consulting will reprint and email Certificates of Completion upon request.

How long will an Account Manager have access to completion records and certificates?
Account Managers have access to records and/or Certificates of Completion for up to 2 years after last slot is purchased. After the Organizational account is closed, the Account Managers will no longer have access to records or completion certificates. For a fee, Kenyon HomeCare Consulting will reprint and email Certificates of Completion or organizational records if original data is available.

Are there any guarantees?
There are no guarantees that any caregiver passing a course will fully understand the course information. However, because the courses have been designed to focus on real world situations in which caregivers often find themselves, we believe they will be highly motivated to work to understand the content, information, and guidance provided in the courses.

Who do I contact if I have problems or questions with the course work or with the technology?
Contact Kenyon HomeCare Consulting at 206.721.5091 or

What is Moodle?
“Moodle” is the name of the e-learning platform or learning management system (LMS) that is used to house Caregiver University courses online. “Moodle” is an acronym that stands for “Modular Object-Oriented Dynamic Learning Environment.”

Why can’t I log into Chronic Disease University?
There could be many reasons but the most probable is you have simply forgotten your password, are trying the wrong one or are entering it incorrectly. Your password should be entered exactly as written on the email you received.

What if I have forgotten my password?

  1. Access Chronic Disease University, by going to
  2. Click the Log In link at the top right of the screen.
  3. Click on FORGOTTEN YOUR USERNAME OR PASSWORD? to open a new page titled Home> Log in> Forgotten Password.
  4. To reset your password, submit your username or your email address. If you can be found in the database, an email will be sent to your email address, with instructions on how to gain system access.

Why should I educate all my caregivers at this level?
Chronic Disease University allows you to position your home care and/or health care organization to be part of the emerging health consortiums as a result of the Affordable Care Act. Providing caregivers with advanced chronic disease education allows you to provide better quality care to your clients.

How does Chronic Disease University differ from other caregiver/caregiver education?
Chronic Disease university contains more in-depth interactive, case scenario based content than other training options. It prepares caregivers to be knowledgeable care experts and meaningful contributors to your team and the health of your clients. Each course is college-level content specifically designed for all level of caregivers. A course at Chronic Disease University includes 4 modules taking approximately 8 hours to complete, whereas other caregiver trainings are simple reads taking 15-60 minutes.

What is included in the 8-hour course work?
A full description of each course is available on the Learn About Our Courses page. Click on an image to see an overview of individual course content, an outline of each module and lessons within the module, as well as the learning goals and objectives for the course.

Are continuing education credits available through your courses?
Yes. Chronic Disease University courses are approved for 8 clock hours of continuing education and meet the Medicare home health caregiver yearly education requirements. All Chronic Disease University courses are approved for 8 hours by the Washington State Department of Social and Health Services (DSHS) to meet CE requirements for long term care workers. For more information, visit the DSHS website. If a course has been approved by The National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) for continuing education credits, the approved number of hours will appear on the Certificate of Completion. Contact if you have questions or comments regarding NAB certification.