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recruitment and retention

Having Issues With Recruitment and Retention? What’s Your Culture Like? Today,...

There is no question that recruitment and retention is a struggle in the industry right now. Administrators have so many different generations of employees. And, considering each of them have different ways of learning and views about the workplace,...

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start up

Are You Considering Starting An Agency? How About A Technology Niche’...

When starting an agency or looking to diversify, it is important to know what makes you different than everyone else. The home care industry is very competitive with lots of agencies opening from traditional private duty to home health and hospice....

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As ICD Coding Becomes More Complicated, It Is Time To Outsouce...

ICD 10 coding changes just like everything else in the world of home health. If you don't change with it, then you will get annihilated when you audit your charts or someone audits you. Ultimately, in order to cover yourself when the rubber hits the...

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successful training

Does Your Education Really Make A Difference? If the Answer Is...

For decades, we have been required to provide continuing education for the staff in our agencies. For the management and the field staff it can sometimes feel like a “burden to be bourn”. Does your education program feel like that? Do your staff...

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Let’s Talk Oasis: Time To Make It Something Peaceful Instead Of...

Listen, we all know the importance of getting your Oasis right on admission, recert, and discharge. We preach it to staff. You invest in an Oasis scrubber. You have or outsource certified coding. Your agency may have a routine training schedule for...

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policy and procedure manuals

It’s Time To Talk About Policy And Procedure Manuals Again. Have...

Having been in the home health and hospice industry through many decades, I have seen lots of changes. One thing that remains consistent at survey time is the need for an updated policy and procedure manual. Why do you think that is? After...

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