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gamble clinical documentation

Are You A Gambler? Are You Willing To Take Vegas Risk...

Let's think about how documentation has changed over the years in the home health and hospice industry. Many of us remember a one page flow sheet with a small narrative on back where we described exactly what we did in that visit and how the...

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2021 ICD coding

So, You Think Your ICD 10 Diagnosis Coding Is On Point?...

Right now, you may have a great system in place for ICD 10 coding. Whether in-house or outsourced, it may currently run like a well-oiled machine.  Today, we want to talk about about what you do if tomorrow, your system implodes. While awful to...

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integrated care

Move Beyond Typical Reporting To Discover The Best Kept Secret To...

You might have read this headline and wondered why we called coordinated care planning the best kept secret. Most agencies see coordination of care as a requirement and therefore, it is completed like "report" in an acute care facility. We are not...

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change

Ginny’s Blog: Workforce Of The Future Of Home Care

Routinely we talk about the changes that every organization needs to make when the agency begins to mature or enlarges functions and business lines. What many of us forget (because we are so busy just keeping up with the business) is that growth...

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policies and procedures

It’s Still A Problem, Right? Fixing The Policy And Procedure Manuals...

The surveyor walks through the door. What is one of the first thing he or she asks to see? That's right. It's the policy and procedure manual. When's the last time yours was updated? Do you utilize it frequently in running your business? Or, is it...

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complaint

The Trials And Tribulations Of Complaints: How The Home Care Industry...

Complain, complain, complain. There were days when all I heard were complaints from my clients and then really bad days when staff jumped on board. It was a contest to see who had the biggest grievance. Ever had days like that? I finally decided to...

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