Kenyon HomeCare ConsultingIn The World Of Technology, Does Staff Think Home Care Has Lost The Personal Touch? Complete The Balancing Act Of Clinical Documentation And Hands-On Care! - Kenyon HomeCare Consulting (206) 721-5091

Kenyon Connects

In The World Of Technology, Does Staff Think Home Care Has Lost The Personal Touch? Complete The Balancing Act Of Clinical Documentation And Hands-On Care!

computer documentationLet’s face it, technology makes life much easier in many ways. However, it can also complicate things for hands-on clinicians. If clinicians are struggling in the world of the electronic medical record, then consider your set up. As you think about what works well for your agency, also consider whether your documentation process needs a change. 

Common Technology Complaints: 

If clinicians could wave a magic wand, what would they change about your system? Do you know? Consider these 5 things that are typical to hear from those working with an EMR: 

  • Documentation Takes Too Long 
  • Program Isn’t Web Based, So Sync Times Hinder Productivity 
  • Takes Too Long To Document In The Homes 
  • Documentation Isn’t Consistent 
  • Reviewing Previous Visits Takes Too Long 

You have heard all of these, yes? Well, there are certain things about an EMR you are unable to change, but some you can. Let’s look to determine if work flow can change for the better. 

Potential Changes: 

All EMR system systems have capability of doing a ton. Therefore, streamline what needs to be completed based upon the needs to your client population. If you have not tweaked assessment flow since you started the system, then it is time to take another look. Many agencies will start with everything unlocked and staff ends up spending too much time documenting. Look at the flow from A to Z whether it is admission, discharge, or a routine visit. Do you have double documentation required? Or, do you still have clinicians who document the same thing several times. If so, then it is a process and a hard habit to break. 

Documenting in the homes is still the best way to capture the most accurate information and decrease overall documentation time. There are always going to be cases where it is not advisable to bring a computer into the home, but this should be the exception and not the rule. This gives more time for the clinicians to observe and evaluate the patient as well as make sure documentation is complete. Overall, documentation in the homes takes less time to complete because there are not the same distractions when the nurse is back in the office with phones and other staff interrupting. 

Kenyon Homecare Consulting: 

Let Kenyon Homecare Consulting help you streamline the documentation process. Whether you are documenting too much in the work flow or need to update your assessments, we can help. If you are considering what EMR to purchase, we have senior consultants with a focus on technology who can help you make the best choice. Call us today at 206-721-5091 or contact us online to see if we can help you! 

Category: Technology

Leave a Reply

Your email address will not be published. Required fields are marked *