Right now, things are a little crazy for us who are adjusting to the new normal. You have clients not being seen or refusing care while others have to have it. You may wonder why we are bringing up education for your staff during such a strange time. Actually, it isn’t strange at all. Let’s consider the current healthcare climate and why your staff may thrive on education right now.
Why Education Makes Sense Right Now!
Well, think about how things were going prior to the pandemic. It was very much a business as usual climate. You may have been searching for more staff because staff has been pushed to cover current clients. You were adjusting to PDGM and figuring out how to better function in the system of reformed payment. If some of these things are true for your agency, then you can assume certain things may be different now.
People are self-isolating and working from home. Clients that don’t HAVE to be seen are refusing care. Staff at higher risks are home. They want to work, but may be suffering from something auto-immune that puts them at a higher risk. So, it has left some grounded during this time. Normally, it is difficult to complete education as everyone is out in the field and too busy with the day-to-day to put in the time and energy into education. This then makes is even harder to turn the education into functional operational changes/ improvement. So, for those who have the ability to consider this today, the next step is figuring out what’s next.
Becoming The Experts Of Integrated Care Plans and Disease-Specific Care:
In so many agencies across the country, clinicians do not function to the capacity of their education and training. Often times it is because it has never been expected. We tend to pigeon-hole clinicians into roles not necessarily defined by their degree or training. So, for years these clinicians function at a lower capacity. It leads to increased costs and inefficiencies in our industry. Why do we continue to make 3 skilled visits when what we accomplish can be completed in one? It is because the roles are not diversified well. Enter education.
Online education is perfect right now for us in the social distancing world. Start with empowering your aides in disease management to the full scope of their abilities and within what state regulations allow. We understand that not every one of your aides will be an expert in chronic disease management and rightfully, those will probably not be the aides you utilize in your skilled program. As confidence in the aides body of knowledge improves, the nurses and therapists can utilize them differently than every before in tasks to promote the goals of the care plan.
This same concept translates between therapists and nurses. As we improve the knowledge and confidence level of therapists regarding medications and chronic disease management as a whole, the more things that therapist will do that previously would have only been handled by a nurse. Nurses can help to manage therapy tasks during every skilled nursing visit where it is probably not being done now. With a case manager calling the shots and everyone playing their part, the goals of the patient can be reached more efficiently and with less overall visits. But, it takes a well-coordinated care plan, an engaged case manager/ clinical manager, and everyone working to full scope of practice. That begins with everyone receiving the necessary education to manage chronic care effectively and as a team.
Let Kenyon Homecare Consulting Be Your Key To Education!
At Kenyon Homecare Consulting, we focus on high quality care and providing educational and consulting services to help you reach your goals. Check out our educational programs and consider Chronic Disease University for your individual clinicians and for your agency. Call us today at 206-721-5091 or contact us online about how our educational programs can work for you.