Kenyon HomeCare ConsultingMaybe Right Now You Think Hiring And Retaining Aide Staff Is The Biggest Struggle In Your Home Care Agency. Want To Know The Truth? Home Care Education Is The Real Problem. - Kenyon HomeCare Consulting (206) 721-5091

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Maybe Right Now You Think Hiring And Retaining Aide Staff Is The Biggest Struggle In Your Home Care Agency. Want To Know The Truth? Home Care Education Is The Real Problem.

educationEvery home care agency today is struggling with hiring and keeping aide staff on board.  It may seem like the toughest thing about the discipline.  Education is often overlooked in the process of retention.  If you don’t look at home care education, then you will not know if you are using this discipline effectively.

Home Care Educational Requirements:

There are many things to consider when you develop your aide education.  You have to consider state requirements, who is paying for services, and whether you are Medicare Certified.  Medicare Certified agencies have strict guidelines regarding training and observation of aide staff.  Private Duty Agencies are not as strict.  So, if an agency does not want to adhere to all training requirements, it must have two separate business lines.  One for Medicare skilled patients and one for non-skilled services.  When you consider reimbursement, it is difficult to remain profitable if you maintain Medicare requirements for those services that do not pay like Medicare.

So, What Do You Do:

Well, the first recommendation is to have the two separate provider numbers to allow yourself flexibility in how quickly you can train and get staff working in the field.  Now, should you want staff to flow between business corps to provide services to both Medicare and other payers, your program will need to include full training as required by the CMS standards.

What Type Of Home Care Education Should You Provide:

Again, certain items will be required related to safe practices of infection control as well as hands on competency of personal care services.  However, the education you provide to aide staff can make you an elite agency.  Does your agency focus on tasks in the orientation process? This may be where you should rethink it.  Tasks are necessary in the process, but critical thinking about patient status is crucial for success in home care of today and tomorrow.

Medical home models have the home care aide a critical cog in the wheel of day-to-day patient care.  If your staff view themselves as “bath aides”, then you cannot expect them to function at a higher level.  Make sure the aides understand how important the role is.  To change the paradigm in your agency, you must look at education that focuses on chronic disease and how to truly manage them.

Home Care Aide Education Is A Phone Call Away:

At Kenyon Homecare Consulting, we have chronic disease education for aides that are part of the medical home model paradigm.  Contact us online or call us today at 206-721-5091 for your free consultation. Learn how to the aides you have and grow your program with chronic disease education.  Let us help!

Category: Chronic Disease Education, Education & Training

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