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Starting a Home Health Agency is Not for the Faint Hearted!

Starting a home health agency is no small undertaking. In fact, there are several things to consider before your dreams can become reality. Being an agency that offers medical services poses additional concerns that need to be addressed before you can open your doors. Below are three main factors to focus on as a beginning point.

Startup Business ConceptThe First Step to Starting a Home Health Agency: Your Business Plan

Before any organization can be launched, it needs a strong, detailed business plan. This includes everything from an assessment of the community in which you plan to open, to the policies and procedures you want to implement with staff once you’re up and running.

Having a clearly defined business plan is your first – and most important – step toward success. It helps you create realistic goals, along with specific strategies by which to meet those goals.

Recruiting and Retaining Employees When Starting a Home Health Agency

Employees are the backbone of any agency, especially in the home care field. Because aides are the workers with whom clients have the most interaction on a daily basis, their quality is of utmost importance to your success.

When planning your organizational strategies, decide on the best, most efficient way to recruit top-notch aides. Once you’ve recruited the best around, consider what you will do to keep them and maintain retention rates. One of the best ways to ensure great retention is to provide advanced education for existing employees; this gives them a career path and shows that you are invested in their future.

In addition to aides, you should also focus your efforts on recruiting and retaining other quality staff, from management to staff-nurses to therapists. Here are a few ways to do just that:

  • Take your time with the hiring process; rushing through it won’t get you the quality candidates you need.
  • Provide training specific to each position, as well as cross-training.
  • Show appreciation on a regular basis.
  • Consider offering the best compensation and benefits plan possible for your business.
  • Offer constructive reviews and feedback throughout workers’ time of employment, rather than just once a year. This gives both parties the ability to evaluate the employee’s current job performance, areas of improvement, and opportunities for advancement.

These steps are crucial to the development and growth of your home health agency. When you invest time and resources into all your employees, you reap the rewards of having a strong support system of staff who are emotionally invested in the success of your organization. There’s nothing more beneficial.

Federal Regulations for Starting a Home Health Agency

Although certainly not the most fun part of getting your organization going, federal regulations exist to protect you, your caregivers, and your clients. It’s important to familiarize yourself with these legalities in order to remain in compliance and avoid negative repercussions. There are numerous resources – such as NAHC – available to home care agencies for the purpose of staying up to date on regulations.

These are just a few of the immediate factors or a “jumping off point” that should be considered when starting a home health agency. For a more comprehensive understanding of what all it takes to get your organization operational, take a look at our agency startup services.


Category: Agency Startups & Diversification

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