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Strategies For Educating Staff On ICD-10 Coding

Coding education is as important as coding itself. And with the periodic updates to ICD-10 coding, the eventual arrival of ICD-11, and the frequent industry changes, you cannot afford to fall “behind the 8 ball” on staff education.

Remember when ICD-10 was first implemented? Industry experts warned that all staff, not just coders, would need to adjust and learn the new system. Coders, clinicians who handle documentation, and managers who oversee the whole process need ongoing coding/documentation education to optimize coding and improve care.ICD-10 Coding

Options for Training and Re-training Your Homecare Staff

Whether updating coders on new codes and ICD-10 manual changes, training Medicare field staff on OASIS, or finding fun but effective ways to approach documentation training, staff education is a multi-faceted enterprise.

Some of your main options for an optimal staff training program include:

  • Regular staff meetings/ announcements generating awareness and and basic procedural training.
  • Hands-on practice coding sessions for coders, using common codes as well as newest changes to ICD-10.
  • In-depth documentation instruction where coders and clinicians closely collaborate.
  • Distance education seminars on coding, documentation, OASIS, and other related topics.
  • Developing your own “arsenal” of high-quality training and staff education tools that address industry and organizational needs.

Lighten the Coding and Training Load With Outsourcing

You cannot eliminate continually training and re-training your staff. Documentation, for example, will always be an integral part of proper client care. However, outsourcing all coding will greatly reduce the training load. After all, you will no longer have to keep in-house coders up to date or training new hires when applicable. Your outsource partner can take care of it for you. Outsourcing ICD coding can produce extra revenue. You can reinvest the savings in training nurses, managers, and all other staff in a more thorough manner. Staff will likely appreciate the attention and concern for improving their skill sets, which typically leads to happier, more productive, and more loyal staff members. This can translate to improved client care, enhanced agency’s reputation, improved client retention, and new growth.


Staff education helps your homecare agency provide better care which facilitates increased revenue with improved cash flow if you have efficient ICD coding. Investing in coding education is one path, while outsourcing all coding is another. Each homecare situation is different, and the solutions will vary accordingly.

To learn more about coding and staff education or coding outsourcing services offered by Kenyon HomeCare Consulting, contact us today at 206-721-5091 or via our online form.

Category: ICD Coding

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