For those tennis fans reading this, you immediately remember some famous grand slam tournament aces that led your player to victory or gave them the loss. The same can be said for interim management. Often times, interim management is overlooked when you need a new administrator. Let’s look at the process and see how you can pick the right interim for your agency and get the ace on match point!
Making The Move To Interim Management:
Whether a free-standing agency or a health system, the loss of a home health and or hospice administrator is big. We often see turnover in these positions due to retirement, illness, or geographical location changes. Not only are you dealing with the loss of the employee that completed the work, but also the leadership that made your agency strong. We see many administrators who started agencies now ready to retire. The impact of the loss of someone who has been a fixture for decades should not be minimized. So, deciding the next steps are important.
If you are free-standing, it may be the board of directors working with other department heads to keep the agency running smoothly. However, the department heads have their own work to do and can’t run the agency, help find the replacement, and train the new administrator in the job role. In the same breath, a health system administrator may have the loss at the home health level and not be versed well enough to fill that role while searching for the replacement. Let’s face it; it’s a big job. If this is where your agency is, then it is time to let the interim come in and complete the work and help you find and train the replacement.
Matching Yourself With The Right Interim To Fit Your Needs:
Take a hard look at your agency and determine the strengths and weaknesses of the staff that remain there. Do you have really strong clinical leadership that can handle everything clinical while searching for the new admin? Maybe your previous admin was the person who was still involved in clinical operations. Maybe, your need is someone well versed in the business end of the administrative position because you already have a high-functioning operations director. If you have someone who built the agency from the ground up, then you may be looking the strong clinical, operational, and business/ financial background. Ultimately, you need to figure out what you need to move forward with interim management. Here are some of the things to consider when you search for an interim manager:
- Size of your agency/territory covered/ branch offices.
- How many lines of business do you provide?
- Do you have strong leadership in other roles?
- Leadership style of previous admin and current leadership
- Do you want the interim to assist in hiring and training a new admin?
- Do you also need the interim to provide an overall operational assessment and determine a strategic plan?
Regardless of your overall need, choosing the wrong person for the job becomes very costly. Agencies tend to pay a lot of overtime to cover what needs done. They also lose a lot of time in attempting to put the wrong person in the right position. This can change the dynamic in the organization and lead to employees to leave or become disgruntled in their positions because of indecisive management.
Let Kenyon Homecare Consulting Find Your Interim Manager:
At Kenyon Homecare Consulting, we have senior consultants with many different backgrounds suited for interim management. Whether your need is home health, private duty, hospice or all three, we have the experts who have decades of experience in the field. We have those specific to clinical, operations, finance and business. So, if you think this is the route for you to fill the need, give us a call today at 206-721-5091 or contact us online. We will take a look at your needs and match you with the right interim manager for the job.