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Why Agencies are Failing to Reduce Rehospitalization Rates

Whether you’re a key decision-maker at a home health agency, a nursing home, or an assisted living facility, your ultimate goals are the same:

  • to employ, train, and inspire aides who provide exceptional, world-class, individualized client care,
  • to attain the highest level of both employee and client satisfaction, and
  • to reduce the number of your organization’s clients who have to be re-hospitalized.Rehospitalization rates

While accomplishing these goals on a consistent basis is quite a feat, it is both doable and necessary for the continued success of your organization. Once you realize that your three goals are all interconnected, and reliant upon each other, it makes accomplishing them easier.

Here’s a look at why many health care agencies are failing to reduce re-hospitalization rates and how your organization can avoid becoming one of those statistics.

The Fact: Rehospitalization Rates are High

In a study by the New England Journal of Medicine on rehospitalizations, it was found that “Almost one fifth (19.6%) of the 11,855,702 Medicare beneficiaries who had been discharged from a hospital were hospitalized within 30 days, and 34.0% were rehospitalized within 90 days.”  While these statistics are staggering, what’s just as overwhelming from the research findings was that the annual cost to Medicare for these unplanned rehospitalizations was $17.4 billion dollars.

The study found that interventions can “sharply reduce the rates of rehospitalization among clients with heart failure and other Medicare beneficiaries.”  For clients of nursing care facilities and/or at-home health agencies, reducing the percentage of rehospitalizations is paramount to improving the overall well-being of the client and successfully managing the resources at your organization.

The Result: Numerous Adverse Effects

Universally identified as harm to a client as a result of failure to provide exceptional needed care, adverse events in a nursing home, assisted living facility, or at a client’s home profoundly affect everyone involved.  It’s not just the client that suffers – it’s the entire industry.

What’s even more disturbing was that “59 percent of these adverse events and temporary harm events were clearly or likely preventable. They attributed much of the preventable harm to:

  • substandard treatment,
  • inadequate resident monitoring, and
  • failure or delay of necessary care.”

Whether it’s a specific medical error or substandard care that results in the harm of a client, adverse effects negatively affect your entire organization. From profoundly altering the client’s physical, emotional, and/or mental well-being to reducing your aides’ confidence, ability to think proactively, and skills in identifying potential-problematic areas before those concerns escalate and require rehospitalization, adverse events must be identified, acknowledged, and resolved.

The Solution: Mandatory Online Advanced Disease Training

The best way to reduce client rehospitalization rates and the overall integrity of your organization is through providing and expecting mandatory completion of exceptional online advanced disease training for your staff.

A virtual classroom, such as Chronic Disease University, provides the convenience of a flexible online schedule available 24/7, and provides curriculum that is as demanding, thorough, and rigorous as that offered by a traditional brick-and-mortar college.

As the health care industry continues to flourish, and the demand for high-quality, world-class, exceptional client service grows, your staff must be armed with the skills they need to perform their roles successfully.   The goal to reduce rehospitalization is a top priority.

After all, you don’t want your clients going to a competitor’s service and, more importantly, you don’t want them going back to the hospital.

Category: Education & Training, Legislation/Reform, News

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