Kenyon HomeCare ConsultingYou Bought A Policy And Procedure Manual And Still Got Cited On Survey? Yuck! Here Is The Way To Make Sure That Never Happens! - Kenyon HomeCare Consulting (206) 721-5091

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You Bought A Policy And Procedure Manual And Still Got Cited On Survey? Yuck! Here Is The Way To Make Sure That Never Happens!

You made the investment for a survey-ready manual. That really is fantastic. But then, your policy and procedure manual got cited on survey. Did you feel cheated? Do you understand why? Well, here is why and how to make sure you prevent it in the future. 

Why Did You Get Cited? 

In entering agencies, we often see a purchased manual with nothing specific to the agency itself. This is something a surveyor will see. Any manual needs edited. You should never purchase one that does not allow you to customize the policies. This is cardinal rule number one! It should also be easy to customize. Make sure you know what you are buying. Online manuals comply with all regulations specific to what you purchased. You can find a policy and procedure manual for all lines of service and accreditation ready should you need it. The state level becomes another issue. Unless you find a manual specific to your state, you will need to add specific state rules into the mix. If you aren’t sure, then speak to the vendor prior to purchasing your manual. 

Take Out What You Don’t Need: 

This means anything that does not apply to your agency. If you don’t adhere to your policy and procedure manual, then you will be cited for it.  If your job descriptions don’t match what your staff does, then change what is necessary. Pull out job roles you don’t have in your organization. Change titles where it is applicable to your organizational chart. 

We Have Manuals And Help With Them: 

At Kenyon Homecare Consulting, we have an online policy and procedure manual for all service lines and accreditation. Call us today at 206-721-5091 or contact us online to speak to someone about customizing your manuals. If you do not know if this is the right route for you, we can guide you through which manual makes the most sense and why. 

Category: Home Health Manuals, Policy And Procedure Manuals

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